Since Barack Obama’s presidential campaign, there can be no doubt that the topic of change management is a vital success factor in the change process. The integration of employees affected by change and the clear communication of goals and content is important, as well as sufficient training ed to specific needs. The management of expectations and changes in expectation are also important elements of Change Management.

Change is the rule, not the exception. If project management underpins this philosophy, it is possible to avoid badly communicated goals, resistance to change from those involved and unclear requirements having a substantial impact on the success and the cost of the change process.

The implementation of change can be systematically supported by numerous instruments such as communication, qualification, motivation and organisation. Appropriate change management measures have been integrated into the ConVista procedure model, tailored to specific groups and project phases.