DSP - Distribution Service Plattform

Phase "RS Day 2 -Implementation of a Commissions System for Retirement Products."

DSP - Distribution Service Platform is a strategic platform to support the sales process using SAP-ICM. As well as calculating commission, this platform also manages intermediary contracts with internal and external sales partners, as well as the relationships between the various partners. Commissions are calculated and processed on this platform and one speciality is that disbursements to external sales partners are also managed in the system (i.e. payments to agents of partner banks).

Phase "RS Day 2" deals with the transfer of sales structures and commission rules for retirement plans. MassMutual has lower volume but very large retirement plans in their portfolio, so the commission is calculated for each individual retirement plan. In general, there is a difference between commission paid for new policies and commission for ongoing customer support. The intermediaries for new business and customer support and the commmission rules are stored in SAP ICM.