SAP Claims Management - Demo Build

Proof of Concept of Fully Automated Claims Processing using SAP Claims Management, ABAP Web Dynpro (for Customer and service provider protal) Business Process management, SAP for CRM and FS-CD

In this project ConVista supported SAP Australia in their sales activities.

Goals:

Blueprint and implementation of the largest SAP FS-CM demo for a large Australian insurer in collaboration with SAP Australia and SAP Asia.

Result:

ConVista had overall responsibility for setting up the demo. For car insurance, general insurance and liability ConVista implemented the complete process chain covering scenarios pre-defined by the customer. The implementation of these scenarios included product and process modelling, workflows, anti money laundering functionality, configuration and the development of interfaces between FS-CM and FS-CD, as well as the creation of services for a customer portal, integration of a service provider portal via the internet and SAP Business Process Management.

Role: Project Management

Technical FS-CM blueprint covering the demo scenarios, implementation in SAP standard, ABAP development, in particular web services for the customer and service provider portal interfaces and adjustments to the FS-CM standard.