Upgrade FS-ICM

FS-ICM Release upgrade from EA-APPL 500 to EA-APPL 604 (EhP 4)

After several years of running a productive FS-ICM system, the Helsana successfully upgraded their system from EA-APPL 500 to version EA-APPL 604, Enhancement Package 4.

The enhancements EhP3 and EhP4 for FS-ICM were activated with new functionality, and the portal functionality for standard contracts, included with EhP4, were set to productive.

The technical upgrade also included a database conversion, which was a necessary requirement, as well as a small number of name space conversions. The settlements process was transferred to the new settlements functionality, which came with EhP3. The new reserves process replaced the cancelation of reserves functionality.

ConVista was able to ensure the success of the project, thanks to the extensive experience of our consultants, and their in-depth knowledge of the SAP solution “SAP Incentive and Commissions Management”.

Customer

Helsana Versicherungen AG

Period

7 months

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