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SAP Claims Management - a cross-industry solution for processing claims

To process claims, IT SAP and non-SAP systems need to be consolidated to make sure processes are more efficient, and improvements/upgrades can be implemented easily.  In response to this challenge, SAP developed FS-CM, a flexible, standard software used for all lines of business.

With SAP FS-CM, standard processes are completely automated and complex processing scenarios are simplified substantially.  Some of the functions included in the system are: configurable business rules, flexible workflows, automated validations of coverage, management of employees or comprehensive reserve, payment and recovery functions.  External service providers or processes can be integrated seamlessly.

ConVista has years of experience implementing SAP FS-CM on an international level, for customers of different industries and sizes, and’ thanks to a wealth of claims and SAP technology experience, our consultants have built up an extensive knowledge base.

We provide system analysis, process analysis, process redesign, software specification, implementation and development services, as well as testing, go-live and production support. Various accelerators such as our reference model or interface templates enable us to implement high quality projects on time and in budget. An extensive range of training courses completes our service portfolio. More than 20 successful FS-CM projects and satisfied customers say it all.

  • Simple, cross-industry claims processing in one system
  • Consolidation of heterogeneous system landscapes, creating efficient processes and implementing innovations
  • Flexible standard software for all insurance segments
  • Complete automation of standard processes and simplification of complex processing scenarios
  • High process efficiency using comprehensive and flexible tools: configurable business rules, workflow, management of employees, automations and reserve/payment/recovery management
  • Standardized interfaces for a seamless integration of surrounding systems, external service providers or external processes

Ulrich Hille

+49 221 888 26 507


ConVista Claims Management