Modern payment transactions : New payment processes as an investment in the future
Not only the insurance industry, but also the entire financial sector must face up to new technologies and radically changed customer behavior. All-encompassing digitization, mobile and cloud computing, and the emergence of many alternative payment methods present many an insurance company with a major task and thus a complex challenge.
This challenge mainly includes the digitalization of payment processes. The days are gone when bank transfers or checks were still available as payment methods. Customers who have purchased their insurance on relevant portals or on the insurer’s website at the click of a mouse rightly expect everything else, and especially payment, to be digital as well. We are your competent partner for the digitalization of your payment transactions!
Expertise: Our services in the payments environment
We at Convista have been accompanying our customers within the emerging challenges of the digital world for the insurance industry for a long time. In doing so, we have specialized in particular in questions relating to payment transactions.
Above all, we support our customers in the integration of the system landscape into the SAP environment. We have particular expertise in integrating the SAP module Financial Services Collections and Disbursements (SAP FS-CD) into the heterogeneous system landscapes of insurance customers. This highly innovative and mature solution ensures, among other things, smooth transaction processes through which all collections and disbursements are not only processed cost-effectively and quickly, but also automated to a high degree.
Contact: Get an individual consultation
Your contact for payment solutions
Dr. Klaus Heimes
Procedure: Our expertise – your competitive advantage
Internet-savvy insurance customers are used to using their familiar and preferred payment methods as part of their buying habits in other e-commerce areas. Companies that manage to meet this expectation in the insurance business have a clear competitive advantage in terms of new customer acquisition, customer satisfaction, and customer retention. These are just a few of the benefits offered by a connection to modern payment processes with the help of innovative payment solutions.
To give you a better idea of our approach, please find below the individual steps of our consulting:
The entry consists of: Product vision, backlog for rough design, stakeholder analysis, risk analysis, macro estimation, release plan and project infrastructure.
In the second step, we focus on building the backlog for implementation, designing the “enablers”, an initial exploration of technical feasibility in SAP FS-CD, as well as the architecture framework and testing strategy.
The implementation phase includes iterative implementation of functionalities (specification, customizing and programming), module and system integration testing (sprint or release), deployment, ongoing planning, iterative maintenance of the backlog, risk management, and benefit assessment.
The integration of the innovative payment processes is rounded off by the completion of the team processes, the incorporation of the project knowledge into the organization and the transition to the maintenance process.
we are here for you: Your team for Payments
Board of Directors • Division Manager