integrated & intelligent: Enterprise Asset Management for Maintenance & Customer Service
Enterprise asset management: Professional asset management for high plant availability and security of supply
Industrial and energy supply companies invest significant amounts in their plants and networks. This investment must guarantee high plant availability and security of supply. Therefore, they are worth protecting in a special way (investment protection). At the same time, technical, economic and regulatory requirements are increasing. In order to control the required investments and maintenance measures in the long-term, the introduction of professional enterprise asset management is worthwhile.
With Convista AMi², we ensure that your service & maintenance processes are highly integrated. This is the basis for an intelligent asset strategy and planning. Hereby, the asset or the customer is put in the center of attention through data-driven and automated processes. We consider ourselves a driver of digitalization and stand by your side as a strong SAP partner.
Holistic approach in enterprise asset management: Enterprise Asset Management integrated & intelligent (AMi²)
Holistic Approach
We integrate the entire area of enterprise asset management, from maintenance to customer service. At the same time, we support you in transforming new business models and modernizing current solutions.
Your Process in the Spotlight
We design your processes automated and data-driven, focusing on the asset and application. Together, we develop an individual roadmap.
Integrated Solutions
We offer you integrated solutions from intelligent problem handling to mobile technician deployment with the respective ERP systems.
Intelligent Technologies
We enable the use of intelligent technologies to increase equipment availability and customer satisfaction.
Contact: Get advice from our experts
Your expert in maintenance & customer service
Mark Wider
SAP Solutions & Convista Products: Enterprise Asset Management – Maintenance and Customer Service with SAP
Enterprise Asset Management
We support you in mapping your maintenance and investment processes as well as asset structures – here, the use of SAP EAM (Enterprise Asset Management) is the ideal choice. This ensures improved plannability, as well as an overview of projects and major shutdowns, and forms the basis for your investment security.
Service Management
Create competitive advantages through attractive customer service in real time, fulfill warranty obligations, and ensure predictive maintenance for your customers. SAP CS (Customer Service) as well as the new S/4HANA Service solution or even SAP Service or Commerce Cloud form the perfect basis for this.
Workforce and Field Service Management
Achieve maximum efficiency in your employee scheduling, taking into account various qualifications of your service employees and travel times. With tools such as SAP FSM (Field Service Management) or RSH (Resource Scheduling), you set an important standard here.
Mobile Asset and Service Management
Whether with connected service or remote service – the quality of technician assignments at customers or at asset is optimally supported by numerous smart applications and mobile tools such as the Convista product IH2go, the SAP asset manager (AM) or SAP FSM.
